FAQ

Frequently Asked Questions


Please refer to our Terms and Conditions relating to returns.
Forms are printed on recycled 20# paper. Business cards are printed on 80# or 12 point stock depending on the design & number of inks used Brochures are printed on 100# gloss text Post Cards are printed on 12 to 14 point card stock All full color printing projects are UV coated unless instructed otherwise.
When placing an order online, you are able to upload PDF, JPEG & MS Word. All other file types can be emailed to us after the online order is placed. If we don't see an uploaded file with your custom printed order, we will contact you. We accept Pagemaker, InDesign, CorelDRAW!, Illustrator, Photoshop, Freehand, Word, PowerPoint, Excel, PDF, JPEG or any scanned image.
We accept Visa, MasterCard, American Express and Paypal.
For sample order, it normally takes 1~3 days. For mass order, it normally takes 7 to 35 business days.
Our 20800mAh Advertising Player restaurant menu power bank have passed CE,FCC,ROHS SGS certifications.